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Glimpse

Privacy Policy

Last Updated: January 2025

1. Introduction

Glimpse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website auditing platform ("the Service").

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and password (if you create an account)
  • Audit Data: URLs you submit for auditing, audit settings, and preferences
  • Payment Information: Billing details (processed securely through third-party payment processors)
  • Communications: Messages you send to us via email or support channels

2.2 Automatically Collected Information

  • Usage Data: How you interact with the Service, features used, and time spent
  • Device Information: Browser type, operating system, device identifiers
  • Log Data: IP address, access times, pages viewed, and referring URLs
  • Cookies and Tracking: We use cookies and similar technologies (see Section 6)

2.3 Audit Results

  • Crawled Data: HTML content, metadata, and performance metrics from audited websites
  • Generated Reports: Audit results, screenshots, and exported data
  • Historical Data: Past audits and comparison data (if you have an account)

3. How We Use Your Information

We use the information we collect to:

3.1 Service Provision

  • Provide, maintain, and improve the Service
  • Process and store your audit requests
  • Generate reports and insights
  • Enable account features and preferences

3.2 Communication

  • Send you service-related notifications
  • Respond to your inquiries and support requests
  • Send important updates about the Service
  • Send marketing communications (with your consent, opt-out available)

3.3 Analytics and Improvement

  • Analyze usage patterns to improve the Service
  • Monitor performance and troubleshoot issues
  • Develop new features and functionality
  • Conduct research and analytics (on anonymized data)

3.4 Legal Compliance

  • Comply with legal obligations
  • Enforce our Terms of Service
  • Protect our rights and prevent fraud
  • Respond to legal requests

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

  • Third-party services that help us operate the Service (hosting, analytics, payment processing)
  • These providers are contractually obligated to protect your information

4.2 Legal Requirements

  • When required by law, court order, or government regulation
  • To protect our rights, property, or safety
  • To investigate potential violations of our Terms

4.3 Business Transfers

  • In connection with a merger, acquisition, or sale of assets
  • Your information may be transferred as part of the transaction

4.4 With Your Consent

  • When you explicitly authorize us to share your information
  • When you make information publicly available (e.g., shared reports)

5. Data Storage and Security

5.1 Data Storage

  • Your data is stored on secure servers
  • We use industry-standard security measures to protect your information
  • Data is encrypted in transit and at rest
  • We retain your data as long as necessary to provide the Service or as required by law

5.2 Data Retention

  • Active Accounts: Data is retained while your account is active
  • Deleted Accounts: Data is deleted within 30 days of account deletion
  • Anonymous Audits: Automatically deleted after 24 hours
  • Legal Requirements: Some data may be retained longer if required by law

5.3 Security Measures

  • Encryption (SSL/TLS) for data in transit
  • Encrypted storage for sensitive data
  • Regular security audits and updates
  • Access controls and authentication
  • Monitoring for suspicious activity

6. Cookies and Tracking Technologies

6.1 Types of Cookies

  • Essential Cookies: Required for the Service to function
  • Analytics Cookies: Help us understand how you use the Service
  • Preference Cookies: Remember your settings and preferences

6.2 Third-Party Services

  • We use analytics services (e.g., Vercel Analytics) that may use cookies
  • These services help us improve the Service
  • You can control cookies through your browser settings

7. Your Rights and Choices

7.1 Access and Correction

  • You can access and update your account information at any time
  • You can request a copy of your personal data
  • You can correct inaccurate information

7.2 Data Deletion

  • You can delete your account and associated data
  • You can request deletion of specific audit data
  • Some information may be retained for legal or operational reasons

7.3 Opt-Out Options

  • Unsubscribe from marketing emails (link in every email)
  • Disable cookies through your browser settings
  • Contact us to opt out of specific data processing

7.4 Data Portability

  • You can export your audit data in various formats
  • You can request your data in a machine-readable format

8. Children's Privacy

Glimpse is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your privacy rights

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

13. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time
  • Material changes will be notified via email or prominent notice on the Service
  • The "Last Updated" date at the top indicates when this Policy was last revised
  • Continued use of the Service after changes constitutes acceptance of the updated Policy

14. Data Controller Information

For GDPR purposes, the data controller is:

  • Name: Glimpse
  • Contact: ashish.so@redon.ai
  • Website: https://www.get-glimpse.com

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

  • Email: ashish.so@redon.ai
  • Website: https://www.get-glimpse.com

We will respond to your inquiry within 30 days.

16. Your Consent

By using Glimpse, you consent to the collection and use of your information as described in this Privacy Policy.

Thank you for trusting Glimpse with your data. We are committed to protecting your privacy and being transparent about our practices.